Your Anonymous package includes two separate cards:

Anonymous Physical
For everyday spending, travel, contactless payments, and supported ATM withdrawals.

Anonymous Virtual
For online purchases, subscriptions, digital services, and supported mobile-wallet payments.

Your package also includes access to the Anonymous platform, a dedicated cloud phone environment, an email account for service use, and customer support.

The cloud phone gives you a dedicated environment for managing services connected to your Anonymous account.

You can use it for card-related apps, authentication, account management, payment notifications, and other supported services without relying entirely on your personal phone.

Your provided email account is intended for Anonymous-related services, account access, transaction notifications, verification messages, and supported payment applications.

This keeps your Anonymous activity separate from your primary personal inbox.

Not necessarily.

Anonymous provides a dedicated cloud phone environment and email account so supported card-related services can be managed separately.

Some services may still impose their own requirements.

Anonymous is designed to minimize unnecessary personal-data collection.

We only request information needed to process your order, deliver applicable services, provide support, and satisfy any requirements imposed by applicable law, card issuers, payment networks, or service partners.

Funding is handled directly through the Anonymous website.

When you want to add funds:

1. Open your Anonymous Dashboard.
2. Select Deposit.
3. Choose the supported cryptocurrency and network.
4. Anonymous will display a dedicated crypto wallet address.
5. Send your funds to that address.
6. Once the transaction receives the required blockchain confirmations, the funds are credited to your Anonymous balance.

You do not need to manually move the funds from the deposit wallet to the card yourself.

Always use the wallet address currently displayed inside your Anonymous Dashboard.

Do not assume an old address or network is still valid.

Before every deposit, verify the cryptocurrency, blockchain network, and destination address shown on the website.

The blockchain transaction is detected by the Anonymous system.

After the required network confirmations are completed, your deposit is processed and the corresponding balance becomes available for supported card spending.

Processing time depends on the blockchain network and network congestion.

Yes, provided the exchange supports the exact cryptocurrency and blockchain network displayed in your Anonymous deposit instructions.

Always make sure the sending network matches the network shown on your dashboard.

Sending funds through the wrong network may result in permanent loss.

Anonymous supports selected major digital assets and stablecoins.

The exact assets and networks available to your account are displayed on the Deposit page.

Always follow the live information shown there rather than relying on an older list.

Where supported, funds can be sent to the deposit address displayed in your account.

However, deposits must comply with the applicable Anonymous funding rules, blockchain requirements, and payment-provider restrictions.

No manual conversion is normally required for supported transactions.

When you make an eligible payment, the system handles the required conversion from your supported balance into the transaction currency.

They are two separate cards connected to your Anonymous service.

Anonymous Physical is made for your wallet.

Anonymous Virtual is made for your phone and online activity.

Each card has its own card details and can be managed separately.

Anonymous Physical is designed for:

• In-store purchases
• Contactless payments
• Travel
• Restaurants
• Hotels
• Everyday shopping
• Online payments
• Supported ATM withdrawals

It is the best choice when you need a physical card.

Anonymous Virtual is designed for:

• Online shopping
• Subscriptions
• Apps
• Digital services
• Recurring payments
• Mobile-wallet payments
• Online platforms

It is the best choice when you do not need a physical card.

Where supported, Anonymous Virtual can be connected to a compatible mobile wallet.

You can then use your phone for contactless payments at supported terminals.

Yes.

Anonymous Physical can be used for supported online transactions as well as physical-store purchases.

Supported ATM withdrawals are available through Anonymous Physical.

ATM availability, transaction limits, conversion charges, and operator fees may vary.

The ATM provider may also charge its own separate fee.

No.

Anonymous Virtual has no physical card to insert into an ATM.

Use Anonymous Physical for supported cash withdrawals.

Supported Anonymous cards can be added to compatible mobile wallets where those services and card integrations are available.

Availability can depend on your card, device, region, and wallet provider.

Yes.

Anonymous cards can be used for supported recurring payments such as software, streaming services, digital platforms, and subscriptions.

Merchant acceptance rules still apply.

Yes.

Supported card controls allow you to temporarily freeze a card when you are not using it or if you suspect a security issue.

You can restore access later from your Anonymous account where available.

Yes.

Anonymous Physical and Anonymous Virtual operate as separate cards.

Freezing one card, changing its spending controls, or managing its security settings does not necessarily change the settings of the other card.

Your Anonymous Dashboard is the central control point.

From there you can manage supported features such as:

• Deposits
• Balance
• Card information
• Transactions
• Spending controls
• Security settings
• Funding addresses
• Support
• Physical Card delivery information

Sign in to your Anonymous Dashboard.

Your available balance and supported assets will appear inside your account.

Completed deposits and card transactions can also be reviewed there.

Once your blockchain transaction is detected, its status will appear in your account where supported.

After the required confirmations and processing are complete, the balance will become available for card spending.

First check:

• The wallet address
• Cryptocurrency
• Blockchain network
• Transaction ID
• Blockchain confirmations

If everything is correct and your deposit still does not appear, contact Anonymous Support and provide the transaction ID.

Crypto transactions generally cannot be reversed.

Always use the exact asset and network displayed in your Anonymous Dashboard.

Sending funds through an unsupported network can result in permanent loss.

Anonymous is designed for international spending where the underlying card network and merchant support the transaction.

Country, merchant, regulatory, and card-network restrictions can still apply.

No card works with every merchant.

Some businesses, payment processors, countries, or transaction categories may restrict prepaid, international, crypto-linked, or specific card products.

Fees can depend on the transaction currency, conversion route, card type, and payment provider.

The applicable fee information should be shown in the current Anonymous pricing and fee schedule.

ATM transactions may include Anonymous service fees as well as separate charges imposed by the ATM operator.

Review the transaction information before confirming a withdrawal.

Delivery time depends on destination, courier availability, customs, and the selected delivery service.

Tracking information is provided for supported shipments.

After your order is completed:

1. Your Anonymous account is prepared.
2. Your service access is configured.
3. Your cloud phone environment is created.
4. Your service email is prepared.
5. Your Anonymous Virtual access is configured where applicable.
6. Your Anonymous Physical Card enters the fulfillment process.
7. Funding instructions become available from your Dashboard.

Choose Get Anonymous on the website.

Follow the checkout instructions, complete the required order information, and submit payment.

After your order is processed, you will receive instructions for accessing your Anonymous account and services.

Access depends on the service package and Anonymous service policy.

Your account will show the availability, access conditions, and any applicable renewal requirements for the cloud environment.

This depends on how your account and connected services are configured.

Contact Anonymous Support before changing or replacing service credentials, since doing so may affect connected card services.

Contact Anonymous Support.

Do not create replacement accounts or modify connected payment services until support confirms the correct recovery procedure.

Freeze the card immediately from your Anonymous account where supported and contact Anonymous Support.

Support will guide you through the replacement process and explain any applicable replacement fee.

Availability depends on your country, card-network coverage, service-provider rules, shipping availability, and applicable legal requirements.

Check availability before purchasing.

Use the official Support section inside the Anonymous website or Dashboard.

For deposits, transactions, card access, cloud phone issues, delivery questions, or security concerns, always contact support through the official Anonymous channels.

Contact Support